Shipping/Delivery
HANDLING TIMES
All orders are processed and dispatched within 1-2 business days.
DOMESTIC SHIPPING
All domestic orders shipped within Australia will take up to 2-6 business days to arrive via standard delivery. All express orders however, will take 1-3 business days once orders have been shipped. Please note that these are just estimated time of arrivals.
All domestic orders shipped within Australia will take up to 2-6 business days to arrive via standard delivery. All express orders however, will take 1-3 business days once orders have been shipped. Please note that these are just estimated time of arrivals.
Standard Shipping (2-6 Business Days) FREE for all orders $60 or more, $10 standard shipping fee for orders under $60.
Express Shipping (1-3 Business Days) $15 express shipping fee.
TRACKING YOUR ORDER
Once your order is packed and shipped you will receive an email with a tracking number to track your parcel.
If by chance you are not home at the time of the delivery, your parcel will be left in a safe and secure place if deemed safe by the delivery driver. If they do not believe it is safe to leave, you will be left a card as your parcel will be taken to your local Australia Post Office.Furthermore, once your order has been shipped, we are not responsible for uncollected parcels or unsuccessful attempts of delivery. Please contact Australian Post if you are having issues with your deliveries. Moreover, we are not liable for any delays due to custom procedures, climate conditions or circumstances out of our control.
Email: enquiries@lumeneyesbeauty.com